Behind the Scenes @ Work

[Glitter650]

Originally Posted by Drolefille

Or even more so they just plain think they're better than the sales associate. The number of times I've heard people say "at least I got a college education" is disturbing. (And completely ignores the fact that most salespeople I know have or are getting a college education. Or even a Masters! OMG they're smarter than you! /sarcasm)

I am friendly UNLESS they tell me they tell me that they cant' do something that I KNOW I could go behind the counter and do myself. PISSES ME OFF when I've worked in a store and KNOW the drill and the associate tells me that they "can't do that"

[Drolefille]

Originally Posted by Glitter650

I am friendly UNLESS they tell me they tell me that they cant' do something that I KNOW I could go behind the counter and do myself. PISSES ME OFF when I've worked in a store and KNOW the drill and the associate tells me that they "can't do that"

I'm not saying there aren't stupid/jerk customer service people. It's the people with the attitude that they're automatically better than people who work in retail. There are plenty of sucky workers, it's just usually easier to complain about them to their management than to get pissed off at them.