Quote:
Originally Posted by 33girl
As I discovered in my unfortunate 2-week foray back into retail after 15 years, most places do utilize an "on call" system. Where I was, I could call no earlier than 2 hours beforehand - in other words, I had to put my life on hold to MAYBE work that night - and whether or not you came into work depended a LOT on the individual outlook of whoever the manager on duty was that night. (i.e., some believe in extra coverage, some believe in bare bones-ing it) It was a pain in the ass, but I can understand it. They get penalized if their sales and payroll aren't at a certain ratio.
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You're right, some version of this already exists in many stores, particularly mall stores. It's not as complex as this, because Walmart is much bigger, but it's a practice that has been done for a long time. It's smart business. Walmart is just doing a much more advanced version. Having too many people on schedule when the store is dead results in a loss of profit. Having too few people on schedule when it is busy results in loss of sales and cranky customers. This program seems to be able to account for any factor you can think of.
It's not an employer's job to work around their employees' lives. Sure, there are some things that a good employer would do- work around medical appointments, etc. But employees in all walks of life and in all salary levels have to work their lives around their jobs.
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