Application Forgery

I recently attended a sorority rush. Exact explanations were given on how to properly complete the application package. We were told "if you don't secure letters of recommendation from X, Y and Z then you will be ineligible...no excuses." Yet, a few days later I run into a gril who I KNOW has been pre-pledging and I asked her if she has turned in her app yet. She replies, "Well, I couldn't get a letter from X but they told me not to worry about it...they will work something out."

What do you all think about this?