Truth - a friend of mine who is a major big wig at a computer company says that she has learned that the best employees were former waiters/waitresses, and that when she looks at resumes, she looks for that. She says that working in the service industry teaches just about everything you need to know to be successful in most jobs - patience, teamwork, civility, etc. etc.
My story is that when I tried my hand as a cocktail waitress (great tips!), I was a disaster! I made so many mistakes - like mixing up tabs, or putting the wrong garnishes in drinks. Luckily, the customers were kind and the management kept telling me I'd get it. Final straw though was when I dropped a tray full of frozen margaritas in a man in a wheelchair's lap. (it was happy hour! crazy full bar and those glasses were just so tippy!!) Anyway, he was really nice about it, but management finally gave me the boot.
I've been a great tipper every since - I know how hard that job is!!
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