I Work(ed) in Retail, and Now I Understand...

[cheerfulgreek]

Originally Posted by pearlbubbles

That's how I always figure it to. I hate people being rude to me, so why be rude to them? They're just doing their job. Although I had an experience with rude employees at a chain store today when I wasn't rude to them at all. It's just not my day in the retail world, apparently, haha...

I apologized, but otherwise there's not much I can do. She huffed out without buying anything, so I just kind of dropped it and went to help the other thirty people in line. It's frustrating, but I pretty much just roll with the punches.

You have a really positive attitude, and that will really take you far in life. There's always something positive in almost everything negative. You deal with hundreds of people at work, I'm sure, each of them with different personalities, and I'd say after doing it for some time, you'll be able to relate to pretty much anyone. As aggieAXO said, I see people like that all the time. There are clients who will argue with me based on erroneous information they picked up from the internet, and there are some who will expect me to pull a miracle from the sky with the costs. Meaning, they'll ask how much everything is going to cost and then when I tell them, they'll say they don't want to pay for all of the tests that need to be done in order to find out what's wrong with the patient. Then they'll say, "So why can't you tell me what's wrong with her/him?!" I can only make an observation or a guess without tests that they freak out about when they see the cost. "Well, you're just a student, I want to see the Dr." Funny thing is the Dr. tells them the same exact thing. It's annoying, but it helps me to know how and what to say to certain clients.

Sorry so long, but keep the positive attitude you have, you'll go far with it. And thanks for sharing.