Quote:
Originally Posted by AlphaFrog
Not all chain restaurants. Bob Evans allows their employees to comp ANYTHING, even up to the entire bill to satisfy the customer, and I can't believe TGIFridays wouldn't do the same. They're stupid, that's a great way to loose customers (and they may have just lost hundreds of GC people).
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A restaurant I worked at did the same. And then they fired the manager for comping too much.
Also, what if they had brought them two soups that they did not order, just a simple mistake? The manager would go to the system terminal and take the soups "off" the ticket (usually putting it on a common "mess up ticket" to be deleted/acounted for at the end of the night/shift). Now, if the manager in question wanted to, he could have done that with their meal. He didn't want to. Why didn't he want to? Well, he's either a prick or works for pricks, of whom he is afraid.
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