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If this young lady isn't on the Exec Board/Council, she may not know just what help has been offered directly to the officers by the consultants either. I've also seen situations where consultants offer all kinds of ideas, but the officers (President/VPR) are resistive to new ideas/change/new ways of doing things (like COR). It's hard to know, as outsiders.
SockPuppet3, have you discussed any of this with the officers in the chapter? What are their reactions? Do they know the appropriate volunteers to contact to ask for help?
Having been an advisor or on our regional volunteer team for 18 years now, I can honestly say that a plea for help from a chapter is responded to positively, with as many resources as possible being poured into that chapter. The last thing we ever want to do is close a chapter, and when we do end up going that route, it's only after huge attempts from everybody to turn things around. But sometimes, if collegians aren't filing reports regularly, we don't even know there is a problem (since we aren't psychic!). I can also say that if the other collegians are having all the same concerns and fears that you are, then PNMs can sense that during recruitment and the chapter won't give much of a sense of sisterhood, so those things NEED to be addressed.
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