geesh that sucks. Sorry to hear that happened to you. Some people are just plain ole jerks ya know,(although we try to think the best of everyone ) I do agree with kabillymac on this one, it does sound like they might know you or your car, ya know what I am saying. I hope you'll be able to replace the faceplate, you might want to try contacting the company that your stero is produced from maybe they can tell you whether or not you can get a new faceplate without buying the whole stereo again.
Good Luck
DGPhoney~
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