Writing a Rec for Someone You Don't Personally Know

[YesNoMaybe]

Hey all,

I just graduated and a family friend asked if I could write a rec for a PNM who is her neighbor. I received a photo of her and a resume. Frankly, I don't know what to write based on her resume. She had one extremely time-consuming activity she quit her sophomore year and nothing after that. Average GPA. Lots of work experience. I just don't know if I get a 'picture' of her from her resume though.

My idea was to give her a call and just talk to her to learn more about HER. However, are there questions I should ask? The one I think of first is asking what she hopes to gain by joining a sorority and maybe some questions about what is on her resume. I'd imagine there are some I'm not even thinking of though.

What have other GCers done when writing a resume for someone they don't personally know?

Thanks in advance, looking forward to the responses!