Racist Barnes and Noble Display

deepimpact2 · #1 03-10-2009, 05:54 PM

http://www.tradingmarkets.com/.site/...0News/2212274/

Perhaps I overlooked it, but I did not see a thread about this, and I felt it was worth discussing.

I will no longer be shopping there, and I think other people should do the same. The spokesperson or owner of the chain was on the Tom Joyner show recently with major attitude, which showed that he really doesn't care. However, the most insulting aspect of it was the lie that they are trying to use to excuse it. They are saying that a customer did it. From what I know of that store, that display is in a section that is not accessible to customers.

DaemonSeid · #2 03-10-2009, 06:00 PM

Quote:

Originally Posted by deepimpact2

http://www.tradingmarkets.com/.site/...0News/2212274/

Perhaps I overlooked it, but I did not see a thread about this, and I felt it was worth discussing.

I will no longer be shopping there, and I think other people should do the same. The spokesperson or owner of the chain was on the Tom Joyner show recently with major attitude, which showed that he really doesn't care. However, the most insulting aspect of it was the lie that they are trying to use to excuse it. They are saying that a customer did it. From what I know of that store, that display is in a section that is not accessible to customers.

It was a hoax and a set up...that's why you didn't get too much news on it.

and yes...it is quite possible a customer did it.

I have to side with B&N on this one as it's too much of a random individual act act to say that the store did it or that is the chain's mindset.

deepimpact2 · #3 03-10-2009, 06:02 PM

Quote:

Originally Posted by DaemonSeid

It was a hoax and a set up...that's why you didn't get too much news on it.

and yes...it is quite possible a customer did it.

I have to side with B&N on this one as it's too much of a random act to say that the store did it.

How is it a hoax and a set up?

Someone would have seen a customer going into that area. They don't make a habit of allowing customers into that area. Besides, as I said, the owner's obvious attitude the other day says it all.

texas*princess · #4 03-10-2009, 06:17 PM

Quote:

Originally Posted by deepimpact2

How is it a hoax and a set up?

Someone would have seen a customer going into that area. They don't make a habit of allowing customers into that area. Besides, as I said, the owner's obvious attitude the other day says it all.

I don't know how B&N is staffed in your area, but at every single B&N store I've been to here in the metroplex (and there are a ton), B&N tends to be pretty lean when it comes to staff on the floor.

There is one... MAYBE two cashiers, but they usually have to call up the second person via their intercom if the line gets long, and their employees are VERY scarce around the store. I'm lucky to find one person working there who is randomly walking around to get help finding a specific title.

Even if there are 4 or 5 people on the floor during every shift, it's not like they have the kind of bandwidth to stand guard at every display or every shelf to make sure customers don't move books around - intentionally or otherwise... there is product to put on the shelves, people to check out, etc. They can't control the actions of every single customer at every moment. The best they can do is fix things that they see are amiss - titles that were moved to the wrong section being one of them.

deepimpact2 · #5 03-10-2009, 06:21 PM

Quote:

Originally Posted by texas*princess

I don't know how B&N is staffed in your area, but at every single B&N store I've been to here in the metroplex (and there are a ton), B&N tends to be pretty lean when it comes to staff on the floor.

There is one... MAYBE two cashiers, but they usually have to call up the second person via their intercom if the line gets long, and their employees are VERY scarce around the store. I'm lucky to find one person working there who is randomly walking around to get help finding a specific title.

Even if there are 4 or 5 people on the floor during every shift, it's not like they have the kind of bandwidth to stand guard at every display or every shelf to make sure customers don't move books around - intentionally or otherwise... there is product to put on the shelves, people to check out, etc. They can't control the actions of every single customer at every moment. The best they can do is fix things that they see are amiss - titles that were moved to the wrong section being one of them.

If a display is in an area that is not accessible by customers, then there is no excuse. If I recall, this is one of the display cases that is directly behind the cash registers. Customers don't go back there.

epchick · #6 03-10-2009, 06:25 PM

Quote:

Originally Posted by deepimpact2

If a display is in an area that is not accessible by customers, then there is no excuse. If I recall, this is one of the display cases that is directly behind the cash registers. Customers don't go back there.

And again I say, the article states that customers did have access to that area. So a customer could have gone to put the book there.

You really like to ignore facts, don't you?

texas*princess · #7 03-10-2009, 06:27 PM

Quote:

Originally Posted by deepimpact2

If a display is in an area that is not accessible by customers, then there is no excuse. If I recall, this is one of the display cases that is directly behind the cash registers. Customers don't go back there.

It said the area WAS ACCESSIBLE to customers.

DrPhil · #8 03-10-2009, 06:05 PM

Quote:

Originally Posted by DaemonSeid

It was a hoax and a set up...that's why you didn't get too much news on it.

and yes...it is quite possible a customer did it.

I have to side with B&N on this one as it's too much of a random individual act act to say that the store did it or that is the chain's mindset.

Co-sign.

I saw this display right around the time the watermelon lawn pictures surfaced. Thank goodness, they didn't receive the attention that the messenger(s) intended.

AOII Angel · #9 03-10-2009, 06:07 PM

That's nothing compared to Lafayette Bakery's racist "Drunken Negro Cookies" that were sold on inauguration day in Greenwich Village. http://www.freewilliamsburg.com/arch...tte_baker.html

texas*princess · #10 03-10-2009, 06:08 PM

Quote:

Originally Posted by deepimpact2

http://www.tradingmarkets.com/.site/...0News/2212274/

Perhaps I overlooked it, but I did not see a thread about this, and I felt it was worth discussing.

I will no longer be shopping there, and I think other people should do the same. The spokesperson or owner of the chain was on the Tom Joyner show recently with major attitude, which showed that he really doesn't care. However, the most insulting aspect of it was the lie that they are trying to use to excuse it. They are saying that a customer did it. From what I know of that store, that display is in a section that is not accessible to customers.

I'm not sure I understand why some people are feeling the need to boycott B&N.

It wasn't someone from B&N who put it there, and it certainly was not part of their display/floor plan.

That happened because some idiot customer thought it would be funny put the book there, and started circulating it around the internet.

B&N had nothing to do that with that.

It could have happened if that person walked into a Borders store or any other store instead of B&N.

deepimpact2 · #11 03-10-2009, 06:10 PM

Quote:

Originally Posted by texas*princess

I'm not sure I understand why some people are feeling the need to boycott B&N.

It wasn't someone from B&N who put it there, and it certainly was not part of their display/floor plan.

That happened because some idiot thought it would be funny put the book there, and started circulating it around the internet.

B&N had nothing to do that with that.

It could have happened if that person walked into a Borders store or any other store instead of B&N.

Apparently you and many other people keep missing the part about that display not being in an area accessible to customers.

This is why racism still exists..people always find a way to dance around it or excuse it.

epchick · #12 03-10-2009, 06:13 PM

Quote:

Originally Posted by deepimpact2

Apparently you and many other people keep missing the part about that display not being in an area accessible to customers.

This is why racism still exists..people always find a way to dance around it or excuse it.

Apparently you don't know how to read the article you posted:

Quote:

Originally Posted by the original article

He added that customers had access to the window display via a two-foot wide corridor between the bookshelf and the storefront.

I have stood in the window at one of my B&N, it isn't hard for a customer to place a book there without a lot of people noticing.

deepimpact2 · #13 03-10-2009, 06:14 PM

Actually I did read, which is why I said he was lying. He's going on the assumption that people aren't familiar with the store enough to know the difference.

epchick · #14 03-10-2009, 06:16 PM

Quote:

Originally Posted by deepimpact2

Actually I did read, which is why I said he was lying. He's going on the assumption that people aren't familiar with the store enough to know the difference.

How do you know he was lying? Are you the manager of the B&N, or someone who actually saw this display?

You keep telling people here that they don't know what they are talking about, but it seems like you are the clueless one.

DrPhil · #15 03-10-2009, 06:17 PM

Quote:

Originally Posted by deepimpact2

Actually I did read, which is why I said he was lying. He's going on the assumption that people aren't familiar with the store enough to know the difference.

Prove it.