http://www.thekansascitychannel.com/...71/detail.html
This is so completely true. It's scary. But having worked as a telemarketer and as a CSR for Bank of America I know it is very true. If I was crazy I could fuck up your bank account. That's why I think people need to be a little nicer considering the information that CSR's/telemarketers have. Besides it's not like you have to go through a screening process to work there or anything.