how do i? -Ebay...

[chideltjen]

I bid on two items from the same seller about month ago. They were supposed to be shipped together.

I have contacted the seller multiple times only to receive one response from her about 2 weeks ago. She said she was sick and was in and out of the hospital. But told me she was going to ship out everything the following Monday. Like I said that was two weeks ago.

I know if she is sick and all, that shipping items isn't going to be easy. However, if she can't ship the item in due time, she she refund my money, right?

I can't get ahold of her now. How do I file a complaint with Ebay? I keep reading her feedback profile and people are "filing complaints to Ebay..." However all I can find about filing cases is for refunds for purchases over $25 (which mine was not.)

So am I out $20?