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  #1  
Old 09-28-2004, 04:59 PM
kddani kddani is offline
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gmail support

hey, does anyone have an email for gmail tech support?

I haven't been able to access gmail from my home computer since last night. I've been on the phone with my service provider (Comcast) twice for ages today and they basically tell me it's not them, and that I need to contact gmail.

Any help would be appreciated, thank you!
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  #2  
Old 09-28-2004, 05:31 PM
Senusret I Senusret I is offline
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Comcast sucks!

kddani, do you use the comcast security manager? That gave me a lot of problems until I disabled it.


Try this: http://services.google.com/inquiry/gmail_bugs/

I don't know if you have to log in to use it.
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  #3  
Old 09-28-2004, 06:00 PM
kddani kddani is offline
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thanks for the link!

I was able to access it using http-tunnel (a program to go around firewalls that i downloaded)
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  #4  
Old 09-28-2004, 07:20 PM
RedRoseSAI RedRoseSAI is offline
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In case this ever happens to you again...

I have gmail and comcast. For about a week, I was unable to login to gmail at home. I went to www.gmailforums.com and found that this was a fairly common problem for people with wireless routers. Turned out all I had to do was a power cycle, and I was back in business! Apparently gmail randomly bans IP addresses (maybe those on wireless routers, for security reasons?), and doing a power cycle will give you an IP address.

Something like that.
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  #5  
Old 09-28-2004, 07:25 PM
kddani kddani is offline
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Join Date: Jun 2002
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Quote:
Originally posted by RedRoseSAI
In case this ever happens to you again...

I have gmail and comcast. For about a week, I was unable to login to gmail at home. I went to www.gmailforums.com and found that this was a fairly common problem for people with wireless routers. Turned out all I had to do was a power cycle, and I was back in business! Apparently gmail randomly bans IP addresses (maybe those on wireless routers, for security reasons?), and doing a power cycle will give you an IP address.

Something like that.
just tried it, didn't seem to work, but thanks for the referral to that site, i'll check it out!
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