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kddani 09-28-2004 04:59 PM

gmail support
 
hey, does anyone have an email for gmail tech support?

I haven't been able to access gmail from my home computer since last night. I've been on the phone with my service provider (Comcast) twice for ages today and they basically tell me it's not them, and that I need to contact gmail.

Any help would be appreciated, thank you!

Senusret I 09-28-2004 05:31 PM

Comcast sucks!

kddani, do you use the comcast security manager? That gave me a lot of problems until I disabled it.


Try this: http://services.google.com/inquiry/gmail_bugs/

I don't know if you have to log in to use it.

kddani 09-28-2004 06:00 PM

thanks for the link!

I was able to access it using http-tunnel (a program to go around firewalls that i downloaded)

RedRoseSAI 09-28-2004 07:20 PM

In case this ever happens to you again...

I have gmail and comcast. For about a week, I was unable to login to gmail at home. I went to www.gmailforums.com and found that this was a fairly common problem for people with wireless routers. Turned out all I had to do was a power cycle, and I was back in business! Apparently gmail randomly bans IP addresses (maybe those on wireless routers, for security reasons?), and doing a power cycle will give you an IP address.

Something like that.

kddani 09-28-2004 07:25 PM

Quote:

Originally posted by RedRoseSAI
In case this ever happens to you again...

I have gmail and comcast. For about a week, I was unable to login to gmail at home. I went to www.gmailforums.com and found that this was a fairly common problem for people with wireless routers. Turned out all I had to do was a power cycle, and I was back in business! Apparently gmail randomly bans IP addresses (maybe those on wireless routers, for security reasons?), and doing a power cycle will give you an IP address.

Something like that.

just tried it, didn't seem to work, but thanks for the referral to that site, i'll check it out!


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