Quote:
Originally Posted by Kevin
I did 8 1/2 years of retail between HS and college. I can tell you that "professionalism" is overrated. The few times I had a customer talk to me that way, I asked them to leave and calmly stated that if they didn't, I was calling the police.
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I'm actually surprised the police weren't called in this case. I would have thought this girl was unstable, and I would have definitely called the police.. or at least threatened to do so.
This is an 8 minute video. It's not as if she walked in, complained, received a free donut and coffee and walked back out.
I'd like to think that I'd even make that phone call if I was just one of the customers in the store.
Don't get me wrong - I'm not blaming anyone who was working at DD that day. I just think that in such a situation, getting the police involved (or at least threatening to do so) wouldn't be completely irrational.
Someone who's that crazed over a receipt needs help. I can't tell if she's seriously mentally unstable or just a b*tch. I've seen both working in retail.