All we really had when I was an undergrad was our crisis management plan. It'd be a situation where someone may have died, or the house burned down, or there was a hazing incident, or whatever else along those lines.
In its simplest form, basically, the President is the only person who talks to anyone about it, end of story.
There's also our guidelines from HQ:
http://www.sigep.org/resources/chapt...is-management/
Here's a sample section:
Quote:
Dealing with the media
If contacted, only the president or chapter counselor should speak for the chapter. Avoid “no comment” as it leads to speculation. Instead, make a simple statement: “We are aware that an incident occurred and are cooperating fully with the police and university officials who are investigating.” Keep repeating the above statement if you are pursued further. Do not give in because you are asked the same question several different ways. Never release names or admit liability. Depending on the circumstances, the national Headquarters may take over any direct contact with the media including the issuance of a press statement.
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