Quote:
Originally Posted by PM_Mama00
You'd think with such a popular name, they'd have their hotels' shit together.
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The name has nothing to do with it. In the end, you're still at the mercy of someone at the desk who's probably making just better than min. wage, which is probably an indication of their aptitude. If the Hiltons themselves were handling the day-to-day at each hotel, you might expect them to earn their salaries.