[lilbay77]

Originally Posted by preciousjeni

In your case, if it were me, I'd let the store manager know that you're going to the media with your story. It really is that serious.

Originally Posted by GeekyPenguin

That's CRAP. Here's what I would do:

1) Call the corporate manager and give him one last change to make it right. He gets 24 hours. If he doesn't...
2) Call the customer service department and tell them you're going to the press.
3) Call the local store and tell them you're going to the press.
4) Email it in to consumerist.com
5) Call the BBB and complain
6) Call the local paper and complain
7) Write a letter to the local editor
8) Let everyone know - friends, sorority sisters, your pastor - send an email to your entire address book and copy the corporate manager.

^^^^^
Great Advice!