Quote:
Originally posted by PurdueGirlie
Oh, and one more thing I reccomend for all servers to do is to keep your tables very informed on the status of their meal. If things are slow in the kitchen, if they screwed up an order, always make sure your table knows. They tend to be a lot more understand if you come out ahead of time and give an explanation as to why they are waiting than if you just leave them sitting out there for 30 minutes.
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Thank you!
Outstanding point. Unless you've worked in a restaurant or know someone who has, you tend to blame everything on the waitstaff -- because they become the face and spokesperson for the establishment.
So, if the cook is slow, or the food is improperly prepared, it becomes the servers fault by default. So to speak. Even the airlines are beginning to understand that people are much more tolerant when the problem is explained to them.