Sucky Companies!

[AXO Alum]

Okay - I am having a really bad month with SUCKY companies, so I am bringing it out here in the hopes that you guys don't get suckered either....

1) JUNO - Or should it be "JUdon'tknowyou'regonnagetscrewed" --I signed up to Road Runner back in November -- mainly because JUNO sucked and was slow and kicked me off every 5 secs -- anyway - I am being charged for Jan & Feb 2003 -- even though I cancelled in November!! Now I am being told that because I accepted a free month, that gave them the right to bill me. Well let's discuss this "acceptance" thing:

Maurice at Juno: Well a lot of new High Speed Online users have difficulty the first few weeks, so I will give you Dec. free so you can still check your email -- then after December, your account will be closed.

Me: Okay, thanks

Now, not one time did the man EVER say - you have to call back - otherwise I would have just said "no" and made sure I was cancelled. But I guess that when you are an HONEST person that you don't expect people to LIE or MISLEAD you!!!

So - I just called back to get it taken off, and Ms. RUDE-IS-MY-NAME tells me that she can give me one month CREDIT for Juno services. I said "CHECK MY RECORDS - I haven't logged on since December" and she said "well I can't help that" -- UGH!! So I told her I would dispute it with my credit card people - she said "FINE, you are not being offered ANY credit then" -- (insert UGLY word here that rhymes with ditch, pitch, and witch)

Anyway, I was also told that I could name their VP David Baade in my complaint to the BBB (which by the way has 251 pending complaints on billing issues alone!) but that "Tanya" would not give me her last name because of "safety concerns" - hell, those people have my name, ss#, cc#, home info, etc. and she is worried about giving me her last name?! Yeah, whatever!! So I am now filing it with the BBB and if I have to call my brother up to file a freaking suit over $19.90 in small claims court, so be it. I would pay MORE to make them give me a refund!


2) ALLTEL - or should it be "ALLTAKE" -- they are just SUCKY too. I had them on auto withdrawal from my checking account, well we were going to close the acct, so I called to cancel and have it to where I would just mail my check like everybody else. Great - they gave me the address to mail it to and said they would take it off my acct. Well guess what - another withdrawal from them last month!! The only reason we didn't close that acct was that we have to give it 60 days for unpaid checks to clear. So when I called to complain, I was given the run around. I asked for a supervisor, and waited 3 days before calling back. Again, I was given the run around, and when I asked to speak to a super again, "Troy" (who thought he was God or something) says to me "What do you want to say to them?" I said "NONEYA" and he said "well I am managing your acct so I can decide whether or not to tell them" - I said "YOU BETTER HAVE SOMEONE CALL ME" - of course no one has (2 weeks in counting).... So I called to pretend like I was looking for a cell phone carrier and was told "Oh yes, we have GREAT customer service - if a super isn't available at the time you call, you will get a call back in 24 hours" -- well, apparantly time moves REAL freaking slow for them. Would hate if I lived in that city because cooking some minute rice would take too long!!

Anyway - there is my bitch-fest for the day...or should I say my "Tanya-Fest" as that is my new synonym for bitch.

Okay dear sisters (and friends of....) - who sucks in your opinion and why - let's have some fun with this!!

[AXJules]

Ok this is my rant for the day.
I hate Sprint. With a passion. They are f***** evil.

I got a new phone for Thanksgiving 2001. Suddenly, I stopped getting messages. Like, I'd get my week's worth all on Friday. People got mad at me b/c I missed their messages and their calls.
Then my earpiece started cutting in and out. I wouldn't be able to hear for like 30 secs.
Took my phone to a Sprint store, they insisted that I had the nicest Sprint phone there was. Still, my equiptment had to be updated. Had it updated 4 times.
Then I start missing phone calls CONSTANTLY. And I can't dial out. And the phone sporadically freezes. And I don't get messages.
Go to Sprint store, they're like, there's not anything we can do unless you cal l your phone right now and prove you're missing calls. In other words, prove it....
How am I supposed to prove that my phone sporadically doesn't work???
had to buy a new phone for 200 and now its working fine.........but that will probably change soon b/c sprint F***** SUCKS.

[aggieAXO]

AVMA-American Veterinary Health insurance-I was previously pleased with them until this last year. I sent in a 175$ claim in November from a nurse practitioner who works under an M.D. My nurse practioner does not have a tax I.D. number-she uses the M.D.'s tax I.D. number. I got a letter in the mail in December saying they would not process any claims for the nurse practioner without a tax I.D. number-yet I got payed for a 80$ already and they put another claim which was for 160$ towards my deductible this year-so why can't they pay for this 175$ claim? It is from the same nurse practioner as the other claims they have already acknowledged-so why is this one different? I have called and called and spoke propbably with the entire AVMA staff and I can't seem to get anywhere-blah! I hate insurance companies!

[carnation]

I hatehatehate insurance companies. Ours suddenly decided that some of the employees didn't exist and we all spent months trying to get claims paid. The school finally dropped them and now we have a carrier who approves very few of the doctors in town. We now can not go to my OB of 13 years and the kids' pediatrician of 21 years.

[AXO Alum]

Originally posted by carnation
We now can not go to my OB of 13 years and the kids' pediatrician of 21 years.

That is HORRIBLE - I think that any woman should be able to see ANY OB/GYN that she chooses! And for your kids - that's awful! Your ped knows all about your family history, and in an emergency could probably tell the hospital more about the kids than even you could - I am sorry to hear that!!

AggieAXO - that just SUCKS! Guess they can't make up their mind when they'll pay and when they won't!

AXOJules - Thanks for letting me know - I didn't like any of Sprint's offers anyway, so now that makes me feel better!

I am still waiting to hear back from SUCKY Juno - yeah right!