I wrote checks a few days ago for both my rent and my Burdines card. I mailed the rent check to my roommate's parents (they pay the mortgage on the house) and the credit card payment to Burdines.
Last night, my roomie's mom calls her and says, "So, I was laughing uncontrollably today when I opened the mail and saw that ZTAngel had sent me a check written to Burdines." Arghhhh...I accidently switched the checks. I was giving myself a pat on the back for sending my checks in early!
Luckily her mom thought it was funny. Burdines was a pain to deal with. I sat on the phone with someone from customer service for 20 minutes (she didn't speak English all that well) trying to explain what happened and how I accidently sent them the wrong check. I just wanted to know what they were going to do with the rent check I sent them.
Me: (explains the situation)
Customer Service: You sent us rent?
Me: No, I accidently sent you the rent check that was meant for my landlord. My landlord got y'alls check.
Customer Service: I see.
Me: I'm wondering what you will do with my rent check. Will you mail it back to me or will you shred it?
Customer Service: We cash it and your account will reflect a credit since you're paying over the amount that's owed.
Me: But you can't cash it. It's not written out to you.
Customer Service: Why would you not write a check out to us?
Me: AHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!
Finally, her manager got on the phone and understood the situation perfectly. She assured me that people do this all the time and that I'm not a ditz.
The check is being mailed back to me and I'll just run up to Burdines to pay my bill.
. I'm hoping I can make it to one of the Simon mall events next month. This is such a great project to be involved with!
Cozumel
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