Girl with crohn's poops her pants when Old Navy refuses to let her use the bathroom

[AXOjen]

Excellent point, Dee. What the manager did just violates common sense, let alone human decency.

And I'm just not buying the liability issues and policy decisions. If the majority of places I visit have public restrooms available, why the heck can't Old Navy?

Its just the fact she told them along with her mother about chorns and i think it said presented the card...i dont recall....the manager should of allowed her to go the bathroom instead of right there.....


more of a liability there than the bathroom i would think.

[Glitterkitty]

she should have gone into the dressing room and done it there. That way maybe she could have not been quite so embarrassed. Poor thing I feel sooooo bad for her. What an asshole that manager is. What if she said "I'm gonna throw up"? We ALL know you can't hold that back long.

Originally posted by DeltaBetaBaby
In the manager's defense, if an area is designated as "Employees Only," the company's insurance does not cover anything that may happen to a non-employee in that area. With the amount of litigation that takes place today in our country, the manager can't risk breaking a company policy.

????

[CatStarESP4]

I feel terrible for the girl and I am appalled over the treatment that she received by the manager. His actions were totally inexcusable and should have been fired, demoted or sent to sensitivity training. This shows a lack of humanity and human decency!

I would like to see him walk a mile in her shoes. No, one mile is not enough, at least a 1,000 would be the best. That would make him think twice before denying another customer with Crohn's access to the bathroom.

[KSigkid]

Kind of off topic, but our mayor was just diagnosed with Crohn's Disease. He apparently has a mild form, but because of his having it there have been a few stories in the paper describing the disease.

I think a problem is that many people just don't understand what the disease is - hopefully his battle with it will educate some people around here.

[AOII_LB93]

I have a student in my class with this disease, and when he's gotta go, he's gotta go...that's just the way of it. What an a-hole that manager is.

[Peaches-n-Cream]

I think that the manager at Old Navy didn't understand Crohn's Disease. I didn't know about it until a few years ago. I think/hope that if he understood exactly what could happen, he would have allowed her to use the bathroom. It's common sense. You don't want a shopper to have an accident in your store. It's a good thing that Old Navy has changed their bathroom policy.

[Jill1228]

I sure as hell wouldn't have bought my kid stuff from Old Navy after that happened!

I hope the manager gets canned for this

[33girl]

Originally posted by Peaches-n-Cream
I think that the manager at Old Navy didn't understand Crohn's Disease. I didn't know about it until a few years ago. I think/hope that if he understood exactly what could happen, he would have allowed her to use the bathroom. It's common sense. You don't want a shopper to have an accident in your store. It's a good thing that Old Navy has changed their bathroom policy.

I would think that if someone has an official card saying they need to go when they need to go, that should be enough, whether you know what the disease is or not.

[lifesaver]

I wouldnt have shopped at old navy to begin with.

Their stuff is cheaply made and falls apart after a few washings.

Old navy's parent company, GAP itself isnt that much more expensive and is somewhat better made.

[Rudey]

Originally posted by lifesaver
I wouldnt have shopped at old navy to begin with.

Their stuff is cheaply made and falls apart after a few washings.

Old navy's parent company, GAP itself isnt that much more expensive and is somewhat better made.

Snob.

-Rudey
--I only wear the finest Old Navy clearance clothing I will let you know.

[Lady Pi Phi]

Originally posted by lifesaver
I wouldnt have shopped at old navy to begin with.

Their stuff is cheaply made and falls apart after a few washings.

Old navy's parent company, GAP itself isnt that much more expensive and is somewhat better made.

Well that's interesting...the GAP here is ridiculously mroe expensive than Old Navy.

[SSS1365]

Originally posted by Lady Pi Phi
Well that's interesting...the GAP here is ridiculously mroe expensive than Old Navy.

Same here!

[Peaches-n-Cream]

Originally posted by 33girl
I would think that if someone has an official card saying they need to go when they need to go, that should be enough, whether you know what the disease is or not.

I agree with you. I would have let her use the bathroom if I were the manager. I just mean that I don't think the manager thought that she would have an accident in the store.