Quote:
Originally posted by navane
I'm not sure why you are "fed up" with FedEx - based on what you say, I'm not yet convinced it's their fault.
Every time I've ever gotten a FedEx or UPS package which didn't require a signature, they just left it by the door. For the ones that did require a signature, they'd leave me a notice if I wasn't home.
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Fed Ex (or any of their competitors either, for that matter) will never leave a package without a signature unless the company that is sending the package says it is okay to do so. It costs the company extra to send a package "signature required", which is why most mail order places don't require one. If one isn't required, I believe the delivery company's responsibility for the package ends when it's dropped off.
If a company sends out a package that is not specified signature required, I believe they are the ones that need to eat the cost of replacement; not the delivery company (which was only following directions).
Either way, as a general rule it's best to always pay using a credit card when doing mail order. That way you'll always have your cc company in your corner during a dispute. (not that this makes it any easier for poor Lynn to get her hubby's gift to him on time
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