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On the heels of what Valkyrie said, I think it's important to manage the Potential New Member's expectations (whether they are a Collegiate PNM or a Prospective Alumna Initiate).
If you have a feeling deep deep down, that the person in question will not be receiving a bid, or approved as a candidate for initiation, I think it is important to emphasize to that person that their quest may not be successful.
That way, if they are turned down, their hopes will not be as high.
If they press to know the reason why, you can say that all chapter discussions are confidential.
And..if they end up hating you, well, unfortunately, that is something that could potentially happen and is unavoidable.
Such is life....sigh......
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