I work on the national level mostly dealing with chapters with recruitment problems. I think the oe thing I have learned is that if the chapter doesn't recognize they need help than no national help is going to make any impression. Sometimes you have to wait until things get really bad ie matching only a handful in formal rush etc until a chapter turns to the alums and say "help"
Hang in there, be around, pick your battles, be positive and eventually they may surprise you!!
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