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It's sounds like that this operator woman has nothing else going on in her life that she has to invent drama at the workplace. She's most likely jealous of the fact that after you graduate from college she'll still be stuck in retail hell. Just remember that most of life's bad situations are only temporary. Document the times and days she's said mean things about you. If you don't feel comfortable confronting her go to her supervisor and ask to make him or her a partner in mediating this situation. Chances are this isn't the first time drama queen has had issues with staff. I'd try to time another job while this is going on. Balancing school with life isn't easy but I think you'll do fine.
Wrigley
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