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I had a bad experience with them, as well as 2 of my sisters. We ordered our rings in early October 2001 and we didn't get them until February 2002!!!!! I got mine first (it was perfect), while my sisters Karen and Kristen waited on theirs. Here's where the story gets funny.....Kristen finally gets hers like two weeks after me, opens the box, and inside is Karen's ring! Yeah, they shipped the wrong ring to the wrong person! Thank God they are sorority sisters, so they could fix the problem. Anyway, when Kristen got her ring finally, it was all scratched up! She talked to the people, and I believe that they basically have to create an entire new ring because the way the letters are encrusted on the stone! I wish you better luck than us, and for any future ring orderers, please find another place, Jostens for example, to order from!
Jadey
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