I Work(ed) in a Restaurant, and Now I Understand...

[KSUViolet06]

YAY.

Reposting my story from the other thread:

It's like an hour before the game on Super Bowl Sunday. We have a drive-through where you can pay/pick up if you don't have time to park/come inside.

The line is out of our parking lot and TO THE STREET because everyone waits until 1-2 hrs before the start to come pick up food.

Most of the folks in line were really patient (and understood the long line/wait). We were even giving out FREE 2 liters to people for their wait.

Most people = complain about the wait, but forget about it when you give them their change and a FREE 2 liter.

I got to this lady and as soon as she pulls up, she starts GOING OFF.

OMGWTFBBQ THIS LINE IS SOOOO LONG. YOU SHOULD BE ASHAMED OF YOURSELVES. WTF! I WANT TO SPEAK WITH YOUR MANAGER!!!!

I apologize for her wait and tell her she's getting a free 2 liter.

Her response: I DON'T GIVE A F**K!

I asked her what kind of 2 liter she wanted and she insisted on speaking to my manager.

I said ok and shut the drive-through window (it's Jan/Feb in Ohio--cold so I shut it anytime I walk away) and go get Manager.

I came back, opened it, and she GRABBED ME (with my manager like 5 feet away from me) and said "DIDN'T I JUST SAY I WANTED TO SPEAK TO YOUR MANAGER???"

Manager grabbed me away from the lady and my co-worker called the cops. They came and basically told her "That was unnacceptable. Don't come up here again" and took a report of what happened.

I could've pressed charges but I wasn't hurt and didn't think it was necessary. I think she got the point because I never saw her again.