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As a point of clarification, computers do not make mistakes. It was a user error. Not YOUR error, of course, and not your 3 pref houses, but somebody's. And this can be resolved. Go in being nice (it sounds like step 1 is completed) and then pull out the big guns. Without saying here publicly which school you're at, maybe you can narrow down to a region so you can gather an army of GC moms by PM, if needed. But I have a feeling this will be resolved soon. Just don't let a single day go by without nagging on them.
And I'm all about life lessons. This is a good lesson for you to learn to deal with difficult, awkward or embarrassing moments, and not just letting it go because you don't want to be in that situation. It WILL happen again in your life, but next time you'll be more comfortable with it. And god help the person you have to confront next time!
Give em hell and let us know how it goes!
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