Southwest kicks mom, cranky kid off flight

[annabella]

http://www.chron.com/disp/story.mpl/...e/6695359.html

She got an apology and $300 travel voucher. Which is really nothing to SWA; don't you get more than that if you're bumped from an overbooked flight?

Also it's not really a question of sympathy for the mom anymore—the kid was screaming loudly enough that other passengers couldn't hear the safety announcements.