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Doe your PH list the items that they want the chapters to include? That's one place to start. Though I do realize that takes some inside information on each group to know how they structure their billings. I ask this because I once worked with a chapter thst complained they were the most expensive on campus and wanted me to help them lower that. It took me 3 years before I got to the bottom of the problem. They weren't the highest but the way they interpreted the request for info from PH was the problem. They were including costs other groups were not. Once we got them on the same footing, their fees were in line with the other groups.
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