Quote:
Originally Posted by ZTAngel
Also, why should I have to pay 18% is the service is terrible? I had a really bad experience at a restaurant last year on my friend's b-day. The waitress was flat-out nasty. She put a bunch of items on our bill that we had never ordered and told us that we were liars when we said we had not ordered the items nor had they ever been brought to our table. When the kitchen finally told her that she was wrong, she mumbled an apology and had the manager fix our bill while she hid in the back. While those items were removed from our bill (and we got a free piece of cake....to share between 9 people), the 18% gratuity was not. It's like this waitress was being rewarded even though she was a general asshat to us.
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I would have taken the bill, marked out the 18% tip, put in whatever tip (if any) I thought was appropriate, recalculated the total and handed that bill along with my credit card to the manager.
And I would hope he wanted to argue with me about it.
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