Quote:
Originally Posted by madmax
The meal was great and the service was great. Sounds to me like your complaint should be with the GM. Does the GC list where the GCs are valid?
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Did that - he called my mom and didn't even try to apologize. The GC's say "valid at participating locations" but the CERTIFIED LETTER from corporate says "TO BE USED AT THE TGIF LOCATION OF YOUR CHOICE" and when mom questioned a location (since there is not one in her town) the corporate manager RECOMMENDED the location we went to. Obviously had we thought there would ever be a problem, we would have asked first.
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