OK this may be a dumb question but how do you get creditors off someone's back? I have a client who had a lapse for 2 months in her Medicaid coverage while she was hospitalized. Now she is getting tons of calls and bills from the collections companies. I am faxing some letters on her behalf to the collections companies. Will this work though? Anyone work for a collection agency? It's a pain in the butt to wait all day on the phone to speak with someone and my client is not capable to do this herself right now and it is causing her lots of stress and anxiety. Thanks