Quote:
Originally posted by justamom
An example-
A patient comes in to a doctor. Treatment is rendered. The patient says. I'm not happy with the results. (Believe me, you can SMELL where this is going.) It is recommended by many (within my Hubby's profession) to refund the money and chalk it up to business.
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There is a difference b/w a disgruntled patient to whom you refund money and a patient or client who disputes charges and initiates a claim against you.
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