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Originally Posted by GammaDelt
What's changed is that many girls have confided in me that they feel that some officers overstep their boundaries and that they feel that there is an attendance problem. These problems have been consistent no matter how many times they are addressed.
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Officer issues are probably best addressed in the bylaws. Maybe having a non-accusatory talk to the chapter in general might help as well. Members should respect officers and offices even if they don't along with a particular person holding the office and remember that they elected them to the position. BUT officers should remember that they were elected to a position and that they should be grateful that the members let them have that position. Sometimes people get power trips and think they're better than others because they believe they work harder or see some truth other members don't...and they probably won't see differently for a few years. Gently reminding them that they were elected to a position and should remain grateful might help put things in perspective. The bylaws can be amended to outline what each officer is responsible for so that when they take actions that are not outlined under their job description there is a black and white reason to conference with them. As for attendance, that can be addressed in the bylaws as well. You should have rules and penalties for missing required events. (But make sure poor attendance isn't due to over-programming. Members who hold jobs and positions in other organizations on campus on top of the sorority and academic obligations can only participate in so many activities per month.) We have fines, for instance. Other penalties could include community service, or helping set up or take down for a social event or philanthropy event. There should be a way to miss events for a good reason (actual illness, family emergency, unavoidable work or class commitment etc.). Also it's important that events are announced with plenty of time (at least 2 weeks) so that members with jobs can ask off.
A code of standards usually addresses general behaviors and it may or may not be needed. Things like treating sisters with respect, essentially behaving like a lady (addressing smoking and alcohol, etc.), and striving to do well academically.