Bill Highway - Like it or Hate it?

[dzmindy]

Or somewhere in between?

I'm the house corp treasurer for our chapter and while the chapter itself started using BH this semester, house corp has not yet folllowed suit. I've actually polled some of the parents of the older active members and they have not been impressed with the service, not to mention the other changes that would be required if/when house corp also changes over. One of the parents even noted that she wasn't able to use the credit card she wanted to use to pay the bill because BH told her they couldn't take it due to the expiration date being so far into the future (2013), which seems kind of odd to me. Personally, we already have almost a 100% collection rate (we sent a total of 4 members to collections in the past year, and two paid off immediately; another paid at the start of the semester when she found out dad hadn't paid yet) and I don't see the need to make the change. I'd like to get some input from others regarding their experiences with this company.

Thanks in advance!