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Look, kid. I do support for System A. I do support only for System A. You support System B. There are other people who support Systems C, D, and E. These people are not me.
When a trouble ticket comes in for System A, you assign it to me. That's fine. When a ticket comes in for System B, you assign it to yourself. Again, that's fine.
But when a trouble ticket comes in for any of Systems C, D, and E, you are supposed to assign it to the appropriate support person. I AM NOT THE APPROPRIATE SUPPORT PERSON. Do your damn homework and figure out who's supposed to get the ticket. Don't just assign it to me because it isn't for System B.
Keep doing it, and I'll just assign the damn tickets back to you.
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AEΦ ... Multa Corda, Una Causa ... Celebrating Over 100 Years of Sisterhood
Have no place I can be since I found Serenity, but you can't take the sky from me...
Only those who risk going too far, find out how far they can go.
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