We also use Custom Composite. The part about them sending you the pictures and then billing you for them can be a pain (you usually get them over the summer, and a lot of girls move around for the summer and don't know what address to put). But they got the composite here fast and it's very well done. My chapter recognized the problem with the advance pictures after the first time around and did this:
When we got the pics taken in April, girls who didn't know where they were going to be over the summer put their address as the chapter house or a sister's house who would be in town over the vacation. Then when the pics came in, the sisters in town just re-sent the packages back to the company, and nobody paid any extra $$. It worked out pretty well...
Their number is (815) 385-8150.
If everyone has had these horrible experiences with Fraternal Composite, why hasn't anyone reported them to the Better Business Bureau? We could probably shut them down...