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I feel the exact opposite. Our society is completely eliminating the word "service" from our vocabulary. I hate the U Scans at the grocery store too. These are great high school/college jobs that are quickly disappearing. AND, for handicapped people, it's a real nightmare. In Michigan, they are still supposed to come and pump gas if you have a handicapped sticker/license plate, but they only have to do it if there is more than one person in a store. I've not seen a gas station with more than one employee present at a time in years. When my mom was still able to drive, it was really hard for her.
Service really is disappearing and it's sad. It makes things more cold and impersonal. Used to be that someone brought your groceries to the car and put them in the trunk for you. Someone pumped your gas, while checking your oil (adding some if necessary) and cleaning your windshield. Cashiers didn't talk on cell phones while checking you out at the store. Things were more warm and personal then and it was how you developed a sense of community, by chit chatting with people. Now it's rush, rush, rush, do it yourself.
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