Quote:
Originally posted by Peaches-n-Cream
I thought so also.
A few years ago we had a problem with people calling 911 and getting busy signals which, sadly, resulted in the death of a young woman on Long Island. Meanwhile, people were clogging 911 with calls that their cable was out. In NYC we have 311 which is a non-emergency information line to help alleviate the congestion.
The few times I called 911, I had fast responses. Fortunately, I never encountered this inept 911 operator. I agree with James' post especially that she should be fired.
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My mother worked as a 911 operator in NYC for 20 years. That job is very stressful. We haven't discussed this case yet, but I'm sure she has a whole lot to say about it and the operator in question.
I'm so glad that the city implemented 311.
for the little boy and his family.
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