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i would like to speak on behalf of my friend carnation: both of us have been involved extensively with recruitments at a multitude of campuses, and see that the one area that recruitment counselors are lacking good training in is the subject this thread is based on. not enough time is spent on how to deal with the situation where a pnm is released from recruitment, or just an unhappy pnm in general. we have spoken many times about just this, and carnation decided that with formal recruitment in full swing on so many campuses, now would be a good time to gather ideas, to perhaps share with panhellenics.
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