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We had the same issues at my chapter. A lot of alumni coming around, expecting things to be ran like "the good ol' days"
It basically came down to, alumni were welcome, here are the rules, if not followed then you will be asked to leave. Any and all concerns were brought to attention of the alumni advisor (myself), then i would take them to the chapter level and get answers.
I found a lot of the newer guys are intimidated of the older fella's that never come around much, and that causes them to lose control of everything. I always found it easier to contain any situation like that by having the alumni advisor be the middle man, and help explain how things have changed
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