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It depends on the way that the lady was discharged as to wether or not she would be elegible for benefits or not. If she was dishonourably discharged, it would explain a lot, as I'm not sure as to wether benefits are available if that happens.
As a supply clerk though, at the very least she should of been able to of found a job at a transport company, or if she was really finding it hard: re-enlist, requesting a state-side position in supply, due to her young child.
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