McDonald's Southern-Style Chicken

[honeychile]

Has this promotion been going on all over the country? I tried them, and they're exactly like Chik-Fil-A. I don't know anyone who has tried them who doesn't like them.

But today, we stopped at Micky D's and... no chicken. No reasonable answer why they didn't have them, either. My friend remembered that Arby's was trying the same thing, and no "southern style" chicken there, either.

Is there some sort of lawsuit or cease and desist order from Chik-Fil-A? I love CFA, but some Sundays are just MADE for chicken!

[MysticCat]

LOL. Sorry, honeychile, but I just can't help laughing at the idea of Chik-Fil-A being "Southern-style" fried chicken. I mean, I know it's a Georgia-based chain, but when I think fried chicken, I don't think Chik-Fil-A. I mean, guess their chicken is fried, but isn't "fried chicken."

I think maybe some McD's around here have had some chicken (beyond McNuggets or Selects) -- they were making a big deal about chicken biscuits for breakfast not long ago. But I haven't tried them, though.

[PeppyGPhiB]

McDonald's has regional menus, and also tests menu items at certain locations. So if you see the Southern Style Chicken sandwich/biscuit at some locations and not others, that's probably why. Only some of the locations up here have espresso right now. I very highly doubt it has anything to do with Chik fil a, which is just a regional fast food joint. Restaurants have the same menu items all the time. In McDonald's case, I think they just chose the words "Southern Style" because everyone knows "fried" is a bad word.

[Boodleboy322]

PeppyGPhiB,

That is exactly correct. McDonald's does indeed variate menu options not only regionally but also nationally. For example, when I was living in New England I could drive up to Maine in the Summer and have Lobster Rolls as a value meal at ole Ronald's Steakhouse . The funny thing is that it was actually really good.

Cheers,

Boodleboy322

Originally Posted by PeppyGPhiB

McDonald's has regional menus, and also tests menu items at certain locations. So if you see the Southern Style Chicken sandwich/biscuit at some locations and not others, that's probably why. Only some of the locations up here have espresso right now. I very highly doubt it has anything to do with Chik fil a, which is just a regional fast food joint. Restaurants have the same menu items all the time. In McDonald's case, I think they just chose the words "Southern Style" because everyone knows "fried" is a bad word.

[PrettyBoy]

Any of you jokers like Wendy's?

McDonalds of Hawaii serves Portuguese Sausage (Linguica), Spam, Eggs, and Rice for breakfast. Portuguese Sausage and Spam are local favorites here.

For lunch and dinner they also have saimin, what you guys call ramen. Except this isn't the packaged crap. It's fresh noodles with the broth, complete with garnishes of green onion, char siu pork, fishcake, and egg.

Even our Fruit Punch is different.

Originally Posted by Boodleboy322

PeppyGPhiB,

That is exactly correct. McDonald's does indeed variate menu options not only regionally but also nationally. For example, when I was living in New England I could drive up to Maine in the Summer and have Lobster Rolls as a value meal at ole Ronald's Steakhouse . The funny thing is that it was actually really good.

Cheers,

Boodleboy322

[honeychile]

Originally Posted by MysticCat

LOL. Sorry, honeychile, but I just can't help laughing at the idea of Chik-Fil-A being "Southern-style" fried chicken. I mean, I know it's a Georgia-based chain, but when I think fried chicken, I don't think Chik-Fil-A. I mean, guess their chicken is fried, but isn't "fried chicken."

I think maybe some McD's around here have had some chicken (beyond McNuggets or Selects) -- they were making a big deal about chicken biscuits for breakfast not long ago. But I haven't tried them, though.

That's the chicken! There's been a huge ad campaign going on about them here.

And truly, it's not "fried chicken", if for nothing else, it's boneless. I'm afraid to admit this, but after cooking most of my life, I am still trying to get fried chicken right! *hangs head* Maybe this summer...

[PhiGam]

Originally Posted by MysticCat

LOL. Sorry, honeychile, but I just can't help laughing at the idea of Chik-Fil-A being "Southern-style" fried chicken. I mean, I know it's a Georgia-based chain, but when I think fried chicken, I don't think Chik-Fil-A. I mean, guess their chicken is fried, but isn't "fried chicken."

I think maybe some McD's around here have had some chicken (beyond McNuggets or Selects) -- they were making a big deal about chicken biscuits for breakfast not long ago. But I haven't tried them, though.

Popeyes is the most southern-style out of all of the chains anyway.

[Thetagirl218]

First off, After Super Size me I don't eat that much fast food........

Secondly, I only tasted this "Southern Style Chicken Biscuit" because it was free! It was disgusting! I hate it!

Nothing can top Chickfila!!!

Popeyes is the most southern-style out of all of the chains anyway.

PhiGam, I disagree, I think Bojangles wins that contest hands down!

[Boodleboy322]

I live in Texas and thought this article was interesting.


Many Hawaii McDonald's Drive-Throughs Use Workers In Texas
Company Says 'Remote Order-Takers' Allow Workers To Focus On Other Jobs

HONOLULU -- More than half of the McDonald's restaurants in Hawaii with drive-throughs are now using what are called "remote order takers" -- people taking your order from a call center in El Paso, Texas.

The operation requires special training for the call-takers so they can understand Hawaii customers.

McDonald's Restaurants of Hawaii started testing remote order takers in 2006. It then began expanding the program statewide in 2007.

"We want to make sure that our customers get their orders right and they get them in the most convenient way possible," said Melanie Okazaki of McDonald's Restaurants of Hawaii.

McDonald's actually trains the Texas order-takers to understand local phrases and accents.

"Sometimes people throw in a little bit of pidgin here and there and so we want our order-takers to become accustomed and comfortable with that," Okazaki said.

So McDonald's does some role-playing with the order-takers from the mainland and gives them a few Hawaiian words to use such as aloha and mahalo.

"It takes a little getting used to on the order-taker's side, but I think with practice, they become more and more comfortable working with our local clientele," Okazaki said.

McDonald's said the new system is delivering more accurate orders and speeding up service, but there is no cost savings.

"We haven't pared back on our labor force at all. In fact, we've been able to have our crew members concentrate more on their particular position," Okazaki said.

So food workers can concentrate on the food without worrying about taking orders as well.

If the system goes down, restaurant staff can still handle drive-through orders in house.

Thirty one out of 50 Hawaii McDonald's restaurants are using the new technology. The other 19 have chosen to keep things as-is.

http://www.kitv.com/money/16607424/detail.html

[RU OX Alum]

^^that's nuts

[epchick]

Originally Posted by Boodleboy322

I live in Texas and thought this article was interesting.


Many Hawaii McDonald's Drive-Throughs Use Workers In Texas
Company Says 'Remote Order-Takers' Allow Workers To Focus On Other Jobs

HONOLULU -- More than half of the McDonald's restaurants in Hawaii with drive-throughs are now using what are called "remote order takers" -- people taking your order from a call center in El Paso, Texas.

They must keep this on the DL here because I've never heard that. In fact many of the big call centers we have are shutting down, so I wonder where they are taking these orders. Maybe that is why the McDonald's we have here can never get orders done quickly or get them down right.

Originally Posted by Boodleboy322

I live in Texas and thought this article was interesting.


Many Hawaii McDonald's Drive-Throughs Use Workers In Texas
Company Says 'Remote Order-Takers' Allow Workers To Focus On Other Jobs

HONOLULU -- More than half of the McDonald's restaurants in Hawaii with drive-throughs are now using what are called "remote order takers" -- people taking your order from a call center in El Paso, Texas.

The operation requires special training for the call-takers so they can understand Hawaii customers.

McDonald's Restaurants of Hawaii started testing remote order takers in 2006. It then began expanding the program statewide in 2007.



http://www.kitv.com/money/16607424/detail.html

Oh, what I'd give to sit in those training sessions.

Us Hawai'i folks have a 'unique' dialect called Pidgin English that most people have a hard time understanding. When Keoki Kerr did that KITV4 news piece, he interviewed the order taker in El Paso WHILE IN THE DRIVE-THROUGH LINE. It was hilarious.

I was at McDs one morning where the Manager had to call the national number to complain at the huge number of wrong orders. She explained that it's tough to get a hold of someone when things go wrong, and they really don't have the option to switch over to an in-store order taker when that happens because their system's already routed to the people in El Paso.

Personally, I've never had any problems with them. The McDs nearest to my house was one of the first restaurants in the Islands to use this service and I didn't know that until recently. I'll admit, it's neat to hear a bright and cheery "ALOHA!" when I get my coffee in the morning. I just wish the people taking my money at the first window could look and sound the same.

[tld221]

McD's southern-style chicken is similar to CFA, but really just a tastier version of the McChicken. however if i was to choose between CFA and SS from McD, guess which im going for.

and yes, we just got southern-style up here a couple months ago. if it went away, i wouldn't cry a river over it.

[AOIIalum]

Originally Posted by tld221

McD's southern-style chicken is similar to CFA, but really just a tastier version of the McChicken. however if i was to choose between CFA and SS from McD, guess which im going for.

and yes, we just got southern-style up here a couple months ago. if it went away, i wouldn't cry a river over it.

A much tastier version of the McChicken, but it's not even close to Chick-Fil-A. My chicken loving son tried it and hated it so much he used his own money to go up and buy a McChicken instead.