Cable Co. Empties 14,000 E-Mail Accounts
http://ap.google.com/article/ALeqM5i...MzXigD8UCEF1O0
By JIM SALTER – 3 hours ago
ST. LOUIS (AP) — Charter Communications officials believe a software error during routine maintenance caused the company to delete the contents of 14,000 customer e-mail accounts.
There is no way to retrieve the messages, photos and other attachments that were erased from inboxes and archive folders across the country on Monday, said Anita Lamont, a spokeswoman for the suburban St. Louis-based company.
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"During this maintenance we erroneously deleted active accounts along with the others," Lamont said. "It's never happened before. They are taking steps to make sure it never happens again."
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Computer experts advise backing up all important e-mail.
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