Scruples #4 - Beauty Shop
Situation: You make an appointment at the beauty salon and for the first couple of appointments you are treated very well. Your appointment is for 9 a.m. and you are seen at 9a.m. and you are finished up in a short period of time. The customer service is wonderful and everyone is making sure that you have what you need. However, the next couple of appointments that you make for the salon you don't fair so well. Your appointment is at 9a.m. but you are not seen until 11:30 or 12:00 and then you are shampooed and you have to sit for another long period of time. No one cares if you are o.k. and you are basically ignored until you are called to the stylist's chair. Your wait went from 1-2 hours the first couple of appointments to over 5 hours the following appointments.
Question: Do you fire your hair stylist and go to another? Do you put up with the poor service and long wait because your stylist hooks up your hair everytime? Do you say something to the salon owner about the service?
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