Store's Self Check out

[adpialumcsuc]

I don't know how many of you have had the same experience but I am getting really frustrated with these "Self Check Out" lanes at stores. I guess it isn't the lanes that bother me but the lack of other lanes open that really bothers me.
I went to Home Depot at lunch today to get some stain and when I went to check I noticed that there was only the self check out lanes open. I don't have any issue using the self check out but I got behind a little old couple that not a clue how to use them. I could tell they were getting frustrated and who knows how long they were standing there before I came up to them. There were 2 Home Depot workers help 2 of the 3 other customers. I asked them if they would like help and tried showing them how to scan their items and pay. They got so frustrated that they left their items behind and walked out of the store. I just don't know where "Customer Service" has gone when we have to do all on our anyway?