Cingular Sucks

[sigmanuzk]

I'm so pissed at my phone company.

Saturday I was trying to send a text message and my phone said my message service was not set-up. So I called cingular and asked what the deal was. I explained how that messaging was included in my plan, which I've had since 2001(originally unlimited and then "limited" to 300 mgs a month, which also pissed me off). I was then told that they were no longer letting me message because I haven't set up a messaging plan. I told her once again that I did have a plan and that it was for unlimited text messaging and included in my 49.99 package. Then she said that they amended my contract and removed the text messaging portion, and told me that I could add messaging again for $4 a month, for three months then $10 a month thereafter. I then asked why there was such a thing as a contract if they could just change it at will, she said they could I also asked if since they "broke" the contract whether I could cancel my end of the contract and waive the $150.00 cancellation fee, she said no. I said "This is horseshit" and she said "sir you can check the terms on the cingular website", which is the equivelent of F***-off.

I hate you cingular and your crappy signals and most of All your crappy customer service.