Your Cellular Phone Service

SeriousAKA · #1 03-06-2002, 04:03 PM

I just took a job with SunCom therefore, I just got a cell phone. I'm wondering, what do you all think about the service and plans that you have. I've heard so much about different companies from my customers that I'd like to hear what ya'll think.

What about your phone? Who has the best? Why do you like yours? How have you personalized it?

Just curious!!!

2DISCRETE4U · #2 03-06-2002, 04:48 PM

I currently have Sprint PCS service. I like it, I like it a lot!

Basically because it has nationwide long distance so I could keep my local number in PA (for my parents to call to call me locally) when I was in school in FL.

I haven't had any problems with service too much and the minutes are pretty good. You just have to catch them during a special to get the best minutes.
It also depends on which Sprint phone you get. I have a Sanyo 4400 (or something like that...the one with the speaker phone

) and it works fine for me and the speakerphone comes in handy in the car! But my sister and a couple of friends have that grey Samsung flip phone, and they are always losing service with it and having low battery life.
I don't know too much about the other services but I would like to hear about them.

Conskeeted19 · #3 03-06-2002, 05:11 PM

i also have sprint and i am not too pleased. i hate the fact that my night time minutes start at 8:00 pm. i always go over my day minutes, so i decided to change my plan. i went to the local sprint store to inquire about changing my plan. i was told that if i changed my plan, that my night time minutes won't kick in until 9:00 pm. i work a rural area about 15 minutes from my city. i cannot get services down there because there are no towers in that area. i am contemplating on getting a cricket phone; however, the circuits are always busy and the phone cuts off.

what are the benefits of using suncom? i have thought about switching.

stillwater15 · #4 03-06-2002, 06:43 PM

Quote:

Originally posted by Conskeeted19
i am contemplating on getting a cricket phone; however, the circuits are always busy and the phone cuts off.

what is a cricket phone?

i have at&t and seem to be the only one of my friends who is happy w/the service and my overall package. each month, i have 800 anytime minutes and unlimited nights/weekends, which includes long-distance. whenever i had questions about bills, customer service has been great and even deducted charges from my account, even when it shouldn't have been done.

AKA2D '91 · #5 03-06-2002, 07:08 PM

I JUST left Suncom!

HC they have like 3 workers and 50 million customers waiting?
HC you have to sign-in on a *blip blip* clipboard?
HC all I needed to do was make my payment?
HC the chick told me that they are charging $2 FOR A *blip blip* receipt?
HC I was

and

?
HC she saw my expression and said that she wasn't going to charge me?
HC

HC the little upper management peeps came in?
HC they tried to speed up the service?
HC I waited up in that binch for more than 30 minutes, ONLY to make a payment?
HC I was telling another customer who came in after me, that they could hire me to "take" the payments?
HC they needed an "express lane" only for payment peeps?
HC you can't even make a payment at the "cart" in the mall? wtf?

Oh, other than that, they aight. I recently got a upgrade 1/2 off...

You can also access directory assistance...that's nice!

I'm seriously thinking about shopping around for another provider to see if I can do away with all these "charges".

I like them better than PrimeCo/Verizon. I had them and their customer service was HORRIBLE!

skeeliteful · #6 03-06-2002, 07:28 PM

I currently have Cingular and I like it. I have unlimited nights and weekends and I hardly ever go over my day time minutes. Service is pretty good. I hardly ever drop a call. The only thing is the kind of phones they have. They are pretty outdated. I have one of the new Ericsson phones. Suprsingly it's good because when they first came out they sucked! Other than that, after previously being with primeco and sprint, I'm happy

AKAtude · #7 03-06-2002, 10:40 PM

Quote:

Originally posted by skeeliteful
I currently have Cingular and I like it. I have unlimited nights and weekends and I hardly ever go over my day time minutes. Service is pretty good. I hardly ever drop a call. The only thing is the kind of phones they have. They are pretty outdated. I have one of the new Ericsson phones. Suprsingly it's good because when they first came out they sucked! Other than that, after previously being with primeco and sprint, I'm happy

I have Cingular, also, and I'm pleased as well. I believe they now have a program where you can upgrade your phone every two years. It's a year this month that I've had my current phone so maybe next year I'll see what that is all about.

TempleAlum1993 · #8 03-06-2002, 11:36 PM

I've had Verizon for the past two years with the Single Rate East Plan. I have not had any real problems. I use it for long distance too (thankfully ALL of my long distance calls are in the plan area)

Special1920 · #9 03-07-2002, 07:41 AM

I had Sprint. I always went over day time minutes, but never used all the weekend and evening minutes. Customer service was bad, and phone would cut off often.
Now I have voicestream. 3000 anytime minutes for $49.
Great plan for me. Customer service is not the greatest. Phone doesn't cut off as much as Sprint did.

PrtyBrnEyz · #10 03-07-2002, 10:13 AM

Stillwater15, ditto!

I too have AT&T and it's wonderful. Customer service is excellent, and I never have a problem with dropped calls or reception. Their rebate incentives are good too. I've been with them for 3 years and have had more rebates than I can remember. AT&T also has an excellent phone upgrade program. When the company promotes a new phone, current customers receive HUGE discounts over the standard retail price. (Gee, you would think I work for AT&T)

Conskeeted19 · #11 03-07-2002, 11:43 AM

doesn't your credit ratings have to be great inorder to get services with at&t ?

a cricket services is similiar to a home telephone. it allows you to have unlimitied talk time-day and night. the fee is around 40.00 a month. long distance is extra.

librasoul22 · #12 03-07-2002, 12:06 PM

I have Sprint PCS also...I will admit the only thing that drew me to Sprint was the fact that they had the coolest phones.

Right now I have a beautiful phone that is always on roam (it seems). However, when I go to Atlanta, or the larger cities service is great and rarely roams.

Customer service has been great with me so far, I haven't really needed to use it that much.

Daytime mintues do suck though, they give you a ratio of like 5 daytime to 6 million nighttime KNOWING that people need to use the phone during the day! Sigh...

delph998 · #13 03-07-2002, 12:11 PM

I use Sprint as well, but I'm interested in knowing more about AT&T...somebody help a sista out. Also, how tight are their phones. I love my little flip phone. But I'm always going over on daytime minutes.

SeriousAKA · #14 03-07-2002, 02:35 PM

WOW!!! It seems that what everyone is saying about their service is what I hear everyday (except any complaints about SunCom 'cuz you know we are the greatest)! Now, tell me what your perfect plan would be.

Anyone with questions about SunCom or At&T can e-mail me. (I love to receive e-mails, especially when I am at work!)

Crooklyn08 · #15 03-07-2002, 02:56 PM

I have Sprint and I'm fairly pleased with their service...as long as I'm not in the Buckhead area of ATL. I'm telling you, calls will drop left and right!

The only thing that I really hate about Sprint is if you carry a balance over $20, they have to call and harass you about it. There was one month where I didn't pay my whole bill (guess I was being lazy) and my balance was like $20.55. Why come the Sprint chick had to call me and harass me about why my bill was late and why I didn't pay the whole thing.

So after letting her HAVE IT, I never really experienced anymore issues with Sprint. I will admit though, they have some TIGHT phones...I'm so ready to get rid of my StarTac. Oh yeah, I never go over my daytime minutes....it helps that I sit in my office all day and people call me there.